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Home / Payment & Cancellation Protection

Payment & Cancellation Protection

With Zleeping Hotels you have 3 different options on how to pay your booking.
  • 1. Book now, pay now (Pay your booking at once and get the Basic Cancellation Protection totally free of charge).
  • 2. Book now, pay later (you may pay your booking closer to arrival, exact date will be stated whilst doing your booking).
  • 3. At some hotels we also offer Pay@Hotel. Then you pay your hotel stay on check in at the hotel.

With us, you can choose between two different kinds of cancellation protection:

Zleeping Hotels’ unique Total Cancellation Protection. No matter why you cancel your booking, it gives you full coverage. With Total Cancellation Protection you don’t need any verifying certificates or documents to cancel your booking without extra charge.

  • Total - Cancellation Protection - From 10€/adult

Zleeping Hotels’ Basic Cancellation Protection. Protects you in case of, for example, illness or accidents

  • Basic - Cancellation Protection - From 5€/adult

Specifications for Zleeping Hotels’ Cancellation protections

Basic Cancellation Protection
Your booking costs Cost Basic Cancellation Protection
0€ - 300€ 5€/adult
301€ - 500€ 7€/adult
501€ - 9€/adult

Basic Cancellation Protection will compensate you for your total value of the reservation. Reasons:

  • You yourself and/or a member of your immediate family meets with an emergency sickness, injury or death.
  • Considerable damage to your private property in your principal residence caused by fire or other circumstances of corresponding importance.

In case of cancellation a doctor’s certificate is necessary to prove that the cancellation was necessary.

Cancellations should be made as soon as possible, and always before the specified arrival date of the booking. A doctor’s certificate and other documents that may be necessary to verify the circumstances must have reached Zleeping Hotels within a week after the cancellation was made. No compensation will be paid for costs attributed to delays in cancellation.

Total Cancellation Protection
Your booking costs Cost Total Cancellation Protection
0€ - 300€ 10€/adult
301€ - 500€ 25€/adult
501€ - 40€/adult

Total Cancellation Protection will compensate you for your total value of the reservation in all cases when you have to cancel for any unexpected reason.

You don´t need any certificate.

Cancellations should be made as soon as possible, and always before the specified arrival date of the booking. No compensation will be paid for costs attributed to delays in cancellation.

If you want to sign up for Cancellation Protection, you must do so when you book your stay.

If you haven’t signed up for a cancellation protection plan, the applicable cancellation fee is indicated for each booking as you make it.

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Tel +44 2035141723 • E-mail info@zleepinghotels.com
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Please note that your shopping cart will be removed at . Any reservations you have made will be cancelled and all items will disappear unless you complete the order.

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